On-time deliveries – We strive to continually improve customer on-time deliveries, as measured through reschedule reports and customer complaints.

Long term employment – We strive to maintain long term employees as determined by turnover.

Satisfaction – We strive to continually review and improve our quality systems through the use of customer surveys, internal audits and management reviews

Opportunities - We strive to continually improve opportunities for growth for employees, as every employee will have the opportunity to complete ISO training.

Non-conformances – We strive to continually decrease any non-conformance’s in products, performance, or systems, through the use of nonconforming product reports as monitored at each Management Review.

Olson's quality is measured by continually comparing performance to these objectives.