We
at Olson Manufacturing always strive to deliver quality products
that meet or exceed customer expectations and satisfaction. Management
demonstrates its commitment to this policy by doing the following:
meeting all statutory and regulatory requirements of ISO
9001:2000, and continually improving quality, service, costs
and technology. Management Reviews of operational and business
performance data, customer satisfaction surveys, audit results
and the results of corrective and preventive actions are used
to assess the effectiveness of the system and identify areas of
continual improvement activities.
The Quality Policy, Quality Assurance Manual (QAM) and the accompanying
Quality Control Procedures are therefore regularly reviewed and
improved. Standards set by Olson Mfg. are achieved by adhering
to a stringent Quality Assurance System that conforms to the requirements
of ISO 9001:2000 (and any
subsequent amendments) and those imposed by our customers, these
being monitored by scheduled Internal Audits and Management Reviews.